Category Archives: Alert

Off-campus users unable to comment (Resolved)

UPDATE: This issue was resolved by around 12:00 noon on Monday, September 26, and was posted on servicealerts.blog.ryerson.ca for the broader Ryerson community.

It is believed that this issue began on the morning of Friday, September 23, 2016. Our technicians continue to investigate the root cause of this issue.

We are currently looking into an issue that is currently preventing off-campus visitors from commenting on blogs hosted on blog.ryerson.ca.

Users commenting from on-campus do not appear to be impacted.

This post will be updated as new details are known.

Thank you for your patience while we work to resolve this issue.

blog.ryerson.ca Support

blog.ryerson.ca unavailable on 2016/09/11 from 8:00 to 9:00 AM

Due to emergency Network maintenance on Sunday, blog.ryerson.ca was unavailable for a couple of hours.

Originally posted on http://servicealerts.blog.ryerson.ca/, in the post Network outage on Sunday 11, 2016 from 8:00 to 9:00 AM:

On Sunday September 11, 2016, at 8:00 AM an emergency network maintenance took place. This caused access interruption to and from the Internet.   The maintenance work was completed and services resumed at 9:00 AM.

We apologize for any inconvenience.

-Computing and Communications Services

Archiving Notice: W2016 Course Blogs

IMPORTANT NOTICE for Winter 2016 Course Blog users (students & instructors):

Now that the term is over, please be sure to back up any data from your course blogs, take screenshots if you want to capture the look & feel of your blog for your CV, etc.

Winter 2016 course blogs will be archived starting in June, and you will no longer have access.

If you have any questions, please use our Contact Form to get in touch. Please be sure to include your blog address.

Blogs that are used for other purposes, and not for a current term course, will not be archived at this time.

Please see this page for details on blog archiving, and the schedule for archiving courses by term.

Friday, February 6, 2015 – blog.ryerson.ca to upgrade to WordPress 4.1, ‘Dinah’

blog.ryerson.ca will be upgraded to WordPress 4.1 on Friday, February, 2015 between 6:00am and 8:00am.

blog.ryerson.ca users and visitors to your sites may experience a brief outage during this time.

This upgrade includes some feature changes, security fixes and performance updates.
Details can be found here.

Please report any problems you may experience post-upgrade via the form linked on our Contact Us page.

What’s New in “Dinah”?

  • A new default theme, Twenty Fifteen (preview it here!)
  • A ‘distraction-free writing’ mode in the post/page editor.
  • Log out everywhere – make sure you are logged out of your WordPress site in all locations.
  • Vine embeds, by simply pasting a URL onto its own line in a post (similar to current Youtube and Vimeo capability in WordPress).

Twitter Plugins UPDATED – Please Read

This summer, the Twitter plugins on blog.ryerson.ca blogs (WordTwit and Tweet Blender) stopped functioning, as they had not been updated by their developers to work with a new Twitter API. We first reported this problem back in June, and have been working to resolve the issue since then.

We are happy to report that both of the plugins we were using have now been updated. If you were using either plugin previously, please see the details below to find out what you need to do in order to re-establish them on your site. Neither plugin will automatically start working again without your intervention.

We apologize for the time it has taken to get everything working again, and are thankful for your ongoing patience.

Twitter Plugin Details:

We’re *finally* back up and running with both of our Twitter plugins.

WordTwit, the plugin used to send a tweet when a new post is published on your blog, has now been updated. If you were using WordTwit previously, you will need to reconfigure the plugin – it will not automatically work. The new Twitter API has some new requirements, so the setup is a little bit more complicated. Instructions are available in the plugin’s own pages – please read them carefully.

Tweet Blender, the plugin we use to display tweets on our blogs, has also been updated. If you were using TweetBlender previously, you will need to go to the “Status” tab in the plugin and re-authenticate Twitter (by entering your username and password).

Twitter Plugins Not Functioning – UPDATE JUNE 25

You may have noticed that the Twitter plugins on blog.ryerson.ca blogs (WordTwit and Tweet Blender) are no longer functioning.

This is due to a change that Twitter implemented yesterday, retiring their old API (v.1) in favour of a new API (v1.1). Unfortunately, most of the WordPress Twitter plugins still utilize API v.1, and have not yet been updated for v1.1. As such, these plugins have stopped working properly.

We are working to find a solution for blog.ryerson.ca. It is my hope that the developers of the two plugins we use will provide us with quick updates. In the meantime, we have been testing other plugins, in the event that updates aren’t provided soon.

The developers of WordTwit have confirmed that they are working on an update, so we hope to have this plugin updated soon.

We apologize for this inconvenience, and will do our best to ensure this is resolved quickly.

June 13 UPDATE:

WordTwit, the plugin used to send a tweet when a new post is published on your blog, has now been updated. If you were using WordTwit previously, you will need to reconfigure the plugin – it will not automatically work. The new Twitter API has some new requirements, so the setup is a little bit more complicated. Instructions are available in the plugin’s own pages – please read them carefully.

June 25 UPDATE:

The developer of Tweet Blender has recently communicated that an update is in the works, and should be ready sometime next week. We’ll keep you posted!